Besides your community's own EMS ambulances, the Wake Forest University Baptist Medical Center offers two ways of quickly getting patients to the Medical Center:
The AirCare helicopter ambulance program is part of an EMS network serving patients in North Carolina, South Carolina, Virginia, Tennessee and West Virginia.
AirCare provides fast, safe transportation for the critically injured patient from the scene of an accident and for the critically ill or injured patient requiring transfer from another hospital to the Level I Trauma Center at the Medical Center.
The AirCare crew includes two pilots and two flight nurses specifically trained to care for critical-care patients. The crew is always in direct radio contact with physicians at the Medical Center as well as with emergency medical services personnel at the scene or with a physician at a referring hospital.
To request helicopter transport, call one of the numbers listed below. You will be transferred to the physician of your choice. Conditions permitting, AirCare will be airborne within ten minutes of your call, around the clock.
(800) 336-6224 ---- Toll Free(336) 713-3110 ---- Administrative Office
(800) 277-7654 ---- Physician's Access Line (PAL)
Infant Transport Service transports infants to the Intensive Care Nursery, a 35-bed Level III facility within Brenner Children's Hospital, from a 20-county region of Northwest North Carolina and southern Virginia. This year, the service added the transporting of critically ill children up to age 4 who need special care en route to the Pediatric Intensive Care Unit.
Either AirCare or one of the Medical Center's specially-equipped Infant Transport Ambulances are used. The ambulances are intensive-care nurseries on wheels, able to carry two incubators at once.
The Infant Transport Team consists of registered nurses and respiratory therapists who specialize in the care of critically ill children and are specially trained in the transport of newborns.
To request the Infant Transport Service, call 1-800-277-7654. You will be transferred to the attending neonatologist or pediatrician. The ambulance will be on the road in 20 minutes; the helicopter will be airborne within 10 minutes, around the clock.