Patient Information
Clinic Visits
Scheduling Appointments
All Clinic visits are by appointment only. To make an outpatient appointment, please call 336-716-2700. You can also make an appointment on-line through Health On-Call by calling 336-716-2255.
Cancellations
If you are unable to keep your scheduled appointment, please call 336-716-2700 no later than 24 hours prior to your appointment so we may use this time for another patient.
Prescription Refills
Please call 336-716-2700 for prescription refills. Requests are taken during office hours Monday – Friday, 8:00 a.m. to 5:00 p.m., or by fax from the pharmacist at 336-716-3825.
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Please contact your pharmacist to verify that your prescription has been called into the pharmacy and is ready for you to pick up.
Please note the following restrictions regarding prescription refills:
- We do not refill prescriptions prescribed by other physicians;
- We cannot refill pain medications after office hours or during the weekend;
- If you haven’t been seen by our physician within the last six months, you must schedule a follow-up visit prior to prescription refill. We want to make sure that the medication is properly dosed and that your health hasn’t changed.
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Rachel Miller, PA-C
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After Hours Calls
Messages
If you want to leave a message for your physician, please call 336-716-2700 during business hours. You will be asked for your phone number and the best time for staff to call back.
After Hours Calls
If you have an urgent medical problem and you cannot wait to talk with your doctor during regular office hours, call 336-716-4849. The on-call doctor for Infectious Diseases will return your call.
Emergencies
If you have a medical emergency, go directly to the Wake Forest Baptist Medical Center Emergency Department or your nearest emergency room. Upon your arrival, notify the staff that you are a patient in the Infectious Diseases Specialty Clinic and give your physician’s name.
Location
All outpatient consultations are seen in the 7th floor clinic at the Wake Forest University Baptist Medical Center, Richard Janeway Clinical Sciences Tower (Clinical Sciences Building) on the Bowman Gray Campus. Click here for maps and directions.
For Physicians and Office Staff
Scheduling an Inpatient Consult
If you are a WFUBMC physician and wish to request an inpatient consult, please access the Web On-Call on the Infinet or contact the Physician Access Line at 336-716-7654 for the Infectious Diseases on-call physician.
To Refer a Patient
If you are a physician and wish to speak with an infectious diseases physician about a patient, patient transfer or medical question, please call the Physician Access Line toll free at 1-800-277 7654 (716-7654 within Winston-Salem).