Patient Information
Important information about your clinic visits, insurance, appointments, prescription refills and more.
Clinic Visits
The General Endocrinology Clinic is located on the 7th floor of the Janeway Clinical Sciences Tower. This Clinic, a component of the Internal Medicine Clinic, cares for patients with any endocrine or metabolic disorder with the exception of gestational diabetes or diseases affecting the thyroid. | Clinics
General Endocrinology Clinic Thyroid Clinic Through the two clinics offered by the Section on Endocrinology and Metabolism, Section physicians deliver the highest quality contemporary medical care to large numbers of patients with diabetes mellitus, disorders of lipoprotein metabolism, thyroid disease, osteoporosis, hypothalamic and pituitary disease, adrenal disease, abnormalities in calcium regulation, and gonadal dysfunction. |
The Thyroid Clinic is located on the 4th floor of the Comprehensive Cancer Center. This Clinic is a component of the Comprehensive Cancer Center.
Please note that neither clinic will manage a patient’s primary care.
Scheduling Appointments
All Clinic visits are by appointment only. To make an outpatient appointment, please call 336.713-7251, Monday through Friday from 8 a.m. to 5 p.m. You can also make an appointment on-line through Health On-Call by calling 336.716.2255.
Appointments for the Thyroid Clinic may be scheduled only by a referring physician.
Cancellations
If you are unable to keep your scheduled appointment, please call 336-713 7251 no later than 24 hours prior to your appointment so we may use this time for another patient.
Prescription Refills
For prescription refills, please have the pharmacist call 336 713 7251 or fax the refill request to 336 713 7255. Requests are taken during office hours Monday – Friday, 8:00 a.m. to 5:00 p.m.
Please contact your pharmacist to verify that your prescription has been called into the pharmacy and is ready for you to pick up.
Please note the following restrictions regarding prescription refills:
We do not refill prescriptions prescribed by other physicians;
If you haven’t been seen by our physicians within the last year, you must schedule a follow-up visit prior to prescription refill. We want to make sure that the medication is properly dosed and that your health hasn’t changed.
After Hours Calls
Messages
If you want to leave a message for your physician, please call 336-713-7251 during business hours. You will be asked for your phone number and the best time for staff to call back. Staff will return your call within 48 hours.
After Hours Calls
If you have an urgent medical problem and you cannot wait to talk with your doctor during regular office hours, call 336 716 4849. The on-call doctor for Endocrinology will return your call.
Emergencies
If you have a medical emergency, go directly to the Wake Forest Baptist Medical Center Emergency Department or your nearest emergency room. Upon your arrival, notify the staff that you are a patient in the Infectious Diseases Specialty Clinic and give your physician’s name.
Test Results
Patients are normally notified of their lab or test results via letter. Referring physicians will receive a copy of the patient’s lab results and the Endocrinologist’s transcription.
Location
Patients for the General Endocrinology Clinic are seen in the 7th floor clinic at the Wake Forest University Baptist Medical Center, Richard Janeway Clinical Sciences Tower (Clinical Sciences Building) on the Bowman Gray Campus.
The Thyroid Clinic is located on the 4th floor of the Comprehensive Cancer Center. For directions to the Comprehensive Cancer Center, click here.