CLINICAL EQUIPMENT
MANAGEMENT DEPARTMENT
Quality of Service Standards
· To pursue excellence in the quality of services provided.
· To meet the challenge and exceed the expectation of the customer.
· To know your customers as you would have them know you.
· To be known as “The Point of Contact” by those served.
· To listen to the customer.
· To keep the customer informed.
· To provide timely response to service requests.
· To ensure rapid equipment turnaround time.
· To help people develop through training.
· To display a professional and caring attitude to patients, family members and staff.