The Department of Pharmacy at WFUBMC is a “high touch, high tech” enterprise, consisting of over 275 employees who are responsible for providing comprehensive pharmaceutical care programs and services across the health care continuum. The Department operates with a consolidated expense budget of $96,000,000, which is comprised of $58,500,000 in medication expense. 

Pharmacists at WFUBMC routinely provide clinical services to patients admitted to more than 30 different services at the medical center. In addition to inpatient services, the department provides a wide array of pharmacy services that span many outpatient settings through a network of retail and ambulatory care pharmacies. An ongoing commitment to providing the highest quality pharmacy services possible is supported by both a long history of advancing clinical pharmacy practice and employing innovative technologies wherever these powerful tools can be most effectively leveraged for safety and efficiency.

Over the past 15 years, the pharmacy residency program at WFUBMC has graduated over 65 pharmacy residents with many taking positions in some of the nation’s leading medical centers and universities. In addition to residency education, the pharmacy department hosts numerous pharmacy students as part of its longstanding relationship with top-ranked pharmacy schools including the University of North Carolina – Chapel Hill and Campbell University. The Department of Pharmacy’s dedication to pharmacy leadership development is evidenced by the high degree of involvement of WFUBMC pharmacists, both within the organization as well as the profession. WFUBMC pharmacists can be found in leadership positions within state and national pharmacy organizations, in addition to corporate level responsibilities including one of the nation’s first Chief Pharmacy Officers. As health systems continue to evolve, WFUBMC Pharmacy is leading the way in providing pharmacists with the leadership and clinical skills needed to be successful in modern healthcare settings

Inpatient pharmaceutical care programs are provided from 6 specialty care areas, including:

• Central Pharmacy - serves adult non-critical care areas including 21 adult medical/surgical units and 3 Day Hospital units. Included are various specialty services including both sterile and non-sterile compounding, nutrition support and controlled substances
• Critical Care Pharmacy - provides 24-hour service to 9 adult critical care areas (BMT, CCU, CTICU, 2 MICUs, NSICU, SICU, TICU, and the Burn unit), as well as Intermediate Care; also, at night this pharmacy satellite serves as the dispensing pharmacy for the entire inpatient hospital. 
• Pediatrics Pharmacy - serves all patients of Brenner Children's Hospital including the NICU, PICU, Intermediate Care and Sedation Suite, as well as Pediatric Hematology/Oncology, General Pediatrics, Adolescent Medicine/Surgery, Adolescent Psychiatric Services, and Pediatrics Day Hospital/Short Stay
• Emergency Department Pharmacy - provides 24-hour service to all segments of the Emergency Department, including the Adult/Acute, Pediatrics, and Fast Track areas
• Inpatient Surgery Pharmacy - serves the 24-suite inpatient surgical area and the 8-suite Pediatrics OR
• Outpatient Surgery Pharmacy - serves the 8-suite Outpatient Surgical Center and the 4-suite Minor Procedures area

Pharmacists routinely provide clinical services to patients admitted to more than 30 services at Wake Forest University Baptist Medical Center, including:

• Critical Care (MICU, SICU, Trauma, Neuro, CCU, NICU, PICU, Burn)
• Cardiology
• Pediatrics
• Pediatric Oncology
• BMT
• Adult Oncology
• General Surgery
• Cardiothoracic Surgery
• Vascular Surgery
• Kidney/Pancreas Transplantation
• Internal Medicine 
• Nephrology
• Infectious Diseases
• Geriatrics
• Emergency Medicine
• Nutrition Support
• Rehabilitation
• Hospitalists Service

In addition, the department provides services across the continuum of care including the following:

• Ambulatory Care – The Department of Pharmacy operates the Pharamcy Care Clinic, which provides management of anticoagulation, cardiovascular risk reduction, and anti-arrhythmic therapies, and a diabetes disease state management program. Pharmacists also practice in the following clinics: Infectious Diseases Specialty Clinic, Transplant Clinic, University Internal Medicine Associates Clinic, Downtown Health Plaza, and the Congestive Heart Failure Clinic. 
• Retail Pharmacies – Outpatient prescription services are provided from 4 locations, Main Campus, Comprehensive Cancer Center, Piedmont Plaza, and Downtown Health Plaza. These pharmacies provide comprehensive pharmacy services which include patient education, disease state education, and medication therapy management. The pharmacies utilize advanced technology and quality assurance programs to ensure safe and effective services.
• Specialty Care Pharmacy – provides pharmacist-driven comprehensive clinical care for patients with complex and chronic conditions. Additional services for specialty care patients include, coordination of dispensing services, clinical review (lab results, physician notes, clinic orders), multidisciplinary consultation and medication management. 
• Long Term Care Pharmacy – provides oral, intravenous, and injectable medications to patients in skilled nursing and assisted living facilities. A consultant pharmacist is provided to each facility to coordinate care and ensure appropriate use of pharmaceuticals.
• Home Infusion Pharmacy – serves as an alternative to hospitalization for patients who are in need of intravenous or injectable medications. Pharmacists work in collaboration with physicians and nurses to provide care in the comfort of the patient's home.  Each patient receives an individualized plan of care, which includes drug utilization review, laboratory test evaluation, and medication therapy outcomes monitoring.
• Affiliate Institutions – The Department of Pharmacy provides leadership, medication distribution and patient care services for 3 affiliate critical access hospitals, Davie County Hospital, Stokes-Reynolds Memorial, and Hoots Memorial. This partnership provides quality inpatient clinical pharmacy services with the integration of Wake Forest University Baptist Medical Center distribution systems, quality assurance programs, and process management experience.

Departmental centers of excellence include:

• Center for Antimicrobial Utilization, Stewardship and Epidemiology (CAUSE), a nationally recognized center to optimize antimicrobial use at WFUBMC
• Drug Information Service Center
• Pharmacy Clinical Trials Service Center
• Medication Reconciliation
• Employee Diabetes Management Program 

The Department of Pharmacy demonstrates its continued commitment to improved quality of care through its involvement in many medication safety initiatives and the utilization of automation technologies that allow for a safer medication use process, such as:

• Computerized prescriber order entry (CPOE)
• Robot-Rx with the Envelope Delivery System (EDS)
• IntelliFill i.v. robotic device
• AcuDose-Rx automated medication dispensing cabinets
• NarcStation controlled substances management system
• MedCarousel automated dispensing system
• Barcode medication verification and charting at the bedside
• Fulfill-Rx pharmacy inventory management system
• Closed Loop supply chain management technology
• Pharmacy 2000 outpatient workflow – bar coding, prescription imaging, and pill imaging
• Parata RDS – automated dispensing robot