Patient Information
Important information about your clinic visits, appointments, prescription refills and more.
Clinic Visits
Scheduling Appointments
Referral From Healthcare Providers
Cancellations
Prescription Refills
Messages
After Hours Calls
Location
We welcome you as a patient to the Section on Rheumatology. Our physicians and nurse clinicians are available to assist you in becoming well-informed consumers of high quality health care.We believe that patient education is an integral component of our care.
Clinic Visits
Clinic visits are by appointment only. A referral from your primary care physician is required to be seen by our Rheumatologists. This will assure that patients receive appropriate follow-up.
We ask that you arrive at least 15 minutes prior to your appointment. If you are 15 minutes late, we may have to reschedule your appointment. Your first visit will include a thorough assessment appropriate to your particular problem. Copies of recent x-rays, laboratory tests, and other relevant medical records will be helpful, if available, during this initial visit. When you return for follow-up, you will be scheduled to see the same physician or physician and nurse clinician whenever possible. If your doctor is unavailable for urgent problems, other doctors/nurse clinicians in our practice have access to your medical record and can provide care as needed.
Scheduling Appointments
Appointments will be scheduled by your physician or medical provider.
HealthCare Providers: If you would like to refer a patient to be considered for a Rheumatology appointment in our clinic, please complete the New Patient Referral Form and fax it to (336) 716-9821 along with the patient’s last two – three clinic notes and a copy of their insurance information. After our physician has reviewed the information above, one of our office staff will contact you.
If you have any questions, please contact our office at (336) 716-4209. Office hours are Monday through Friday, 8 a.m. to 5 p.m.
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Other Information
For other information, scheduling return visits, or prescription refills you may call 336-716-4209 and follow the recorded directions on our automated telephone system.
Primary Care
We anticipate working closely with your primary care physician (Family Practitioner or Internist), and will send copies of laboratory results, X-rays, and records as requested. Since we are a specialty clinic, we will not be managing primary care problems.
Cancellations
If you are unable to keep your scheduled appointment, please call 336-716-4209 no later than 48 hours prior to your appointment. This will allow us to use this time to care for another patient.
Patients who consistently miss appointments without cancelling may be dropped from the Clinic’s active patient list.
Prescription Refills
Prescription refill requests are taken during office hours Monday - Friday, 8:00 a.m. to 4:00 p.m. We have an automated telephone system to assist you in leaving messages for refills and for new prescriptions. Please call 336-716-4209.
Please contact your pharmacist to verify that your prescription has been called into the pharmacy and is ready for collection.
We do not refill prescriptions prescribed by other physicians.
If you haven’t been seen by our physician within the last six months, you must schedule a follow-up visit prior to prescription refill. We want to make sure that the medication is properly dosed and that your health hasn’t changed.
Please plan accordingly when requesting refills on pain medications. We cannot refill pain medications after office hours or during the weekend.
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Messages
If you wish to speak with your physician or nurse, please call 336 716 4209. Leave your name, telephone number and any other relevant information as directed on the automated telephone system. We will return your call within 24 hours.
After Hours Calls
If you have an urgent medical problem and cannot wait to speak with your doctor during regular office hours, call 336-716-2011. The on-call physician for Rheumatology will return your call.
Emergencies
If you have a medical emergency, go directly to the Wake Forest University Baptist Medical Center Emergency Department or your local emergency department. Upon your arrival, notify the staff that you are a patient in Rheumatology and give your physician's name
Location
All outpatient consultations are seen in the 7th floor clinic at the Wake Forest University Baptist Medical Center, Richard Janeway Clinical Sciences Tower (Clinical Sciences Building) on the Bowman Gray Campus. Click here for maps and directions.
Directions to the clinic will also be included with your initial appointment information.
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