CUSTOMER RELATIONS
INTERDEPARTMENTAL RELATIONSHIPS
Department administration is responsible for supplying the preferable vendor, proper quantity, complete description including product code or item id, and the required delivery date by submitting an on-line e-Procurement requisition in PeopleSoft.
Substitutes and changes are made only after notifying the requistioner to gain their approval. Requisitions are routed through workflow so that Directors, Managers, and Purchasing Agents can determine the need for product and to obtain appropriate dollar amount approvals.
Items requisitioned in error by departments are subject to vendor restocking fees, charged directly to the department.
It is the responsibility of every department to advise Procurement/Materials Management of all contemplated changes in product or procedure that will affect usage or services. This should be done far enough in advance to allow for the Procurement staff to be competitive in their negotiations.
All requests for trials and evaluations must be arranged through the Product Evaluation Committee or the Surgical Services Review Committee. All requests should allow for adequate lead time.
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