PSYCHOLOGICAL CRISIS - EMERGENCY/EMERGENT CRISIS:

A psychological emergency (emergent crisis) exists when an individual is threatening harm to himself/herself or to others, or is out of touch with reality due to severe drug reaction or a psychotic break. A psychotic break may be manifested by hallucinations, uncontrolled behavior or complete withdrawal.

For an EMERGENCY/EMERGENT CRISIS:

1.      Call Safety/Security: 716-9111.

2.      Call Department of Psychiatry: 716-4635

URGENCY/URGENT CRISIS:

A psychological urgency (urgent crisis) exists when an individual is in severe emotional distress and is unable to manage himself/herself and/or is creating adverse responses in others around them. An urgent crisis may occur in response to traumatic or tragic events affecting the campus or hospital community.

For an URGENCY/URGENT CRISIS:

1.      Call Employee Assistance Program (EAP) Monday to Friday, 8:00 a.m. - 5:00 p.m.: 716-5493.

2.      Call Department of Psychiatry Resident-On-Call during weekends or non-regular work hours: 716-2011.

FOR UNUSUAL OR POTENTIALLY DANGEROUS SITUATIONS:

1.      Never try to handle a situation by yourself that you feel is dangerous. Call Safety/Security: 716-9111.

2.      Clearly state that you need immediate assistance. Give your name, where you are calling from, and state the nature of the problem.

3.      All suicide attempts should be reported to WFUHS Security so that proper procedures may be followed to ensure the safety of those involved.